Warranty
WPPO LLC produces and imports ovens; the company provides a warranty for the oven and it's components (the oven’s body, floor, ventilation, finishes, stand, door, internal dome welding and accessories). This warranty ensures that these items do not have manufacturing defects or defects in the materials. This warranty is for a period of one year from the date the oven is shipped. This warranty is not valid if the oven has not been properly installed, operated and/or maintained in accordance with the product’s instructions.
EXCLUSIONS
The warranty stated above does not apply in the following situations:
(1) Ovens that were not installed as indicated in the product’s instructions or that were
installed out of compliance with local building laws.
(2) Ovens with hairline cracks in the ceramic cooking floor that were caused by over-firing.
See the product manual for more information regarding over-firing.
(3) If the oven was used incorrectly, which includes using excessive force to throw the firewood into the oven, adding appliances that are not provided by the manufacturer, using fuels that burn differently or at excessive temperatures (Note: Wood types that should not be used include: driftwood, coal, plywood, wood with a binder that burns at excessively high temperatures).
(4) If the oven was iced or cleaned with a wet mop when the oven was still hot (that can cause cracking or can damage the oven floor). If improper chemicals or cleaning products were used to clean or sterilize the inside of the oven.
(5) If damage occurs due to materials being stored on top of the oven.
(6) Normal wear and tear of the oven, or its parts, based on normal use. Normal wear and tear includes: (a) Minor cracking that occurs in the floor tiles due to normal material expansion and contraction. (b) Scratches on the stainless steel or finishes that may occur from normal use of the oven. (c) Fading or darkening of the oven’s exterior finishes where they are exposed to smoke, since this is normal wear and tear.
(7) For damages that occur to the oven, and its parts, or if the oven becomes inoperable, if caused by natural events such as floods, fires, earthquakes, wind or storms.
LIMITATIONS
WPPO LLC only is obligated to respond for the original price of the oven, excluding shipping costs. This is what the purchaser would receive based on this warranty. The purchaser does not have the right to recover incidental damages, including and not limited to: personal injury, property damage, loss of profits, damage to business reputation, the costs of receiving, unloading or installing the oven, or the loss of use of the oven. WPPO LLC is not responsible for damages that may be caused by defects in the oven, whether before or after the oven’s replacement if the warranty is invoked. This warranty is limited to truthful documented claims that are received during the effective period of the warranty. This warranty is based on the original purchase date of the product, not on the date of repair or replacement. If parts need to be repaired under this warranty, WPPO reserves the option to decide if new or used parts are utilized in the repair.
Note: This warranty may differ by state. Some states do not allow the exclusion or limitation of
incidental or consequential damages, or the duration of an implied warranty.
INVESTIGATION OF CLAIMS
WPPO LLC can investigate all claims against the warranty, so as to determine how they should
be addressed. In order to return an oven, or its parts, WPPO LLC (or its representative) will provide the
purchaser with a written return authorization, including shipping instructions. If the oven, or its
components, are not properly packaged, WPPO may bill the purchaser. WPPO may bill the
purchaser for return freight if the oven was damaged due to negligence or if the warranty is no
longer valid. See the Sales Agreement for additional information.
ONLY THIS WARRANTY
WPPO LLC's employees and /or dealers are not able to make any warranties or promise any
restitution beyond what is described in the oven’s warranty as described above.
What Our Experts Think
The WPPO Karma 32" 304 Stainless Steel Wood Fired Oven - WKK-02S-304SS is a larger, high-performance wood-fired pizza oven that combines durability, versatility, and impressive cooking capacity. Here’s why it’s a top choice for serious outdoor cooking enthusiasts:
-
Premium 304 Stainless Steel Construction: Built with durable, corrosion-resistant stainless steel, this oven is designed to withstand harsh weather conditions and heavy use, ensuring long-lasting performance.
-
Spacious 32" Cooking Surface: The extra-large cooking area allows you to prepare multiple pizzas, breads, and other dishes at once, making it ideal for family gatherings and entertaining.
-
Authentic Wood-Fired Flavor: The wood-fired design imparts rich, smoky flavors to food, creating the same taste as traditional Italian pizzas cooked in brick ovens.
-
Efficient Heat Retention: The thick refractory ceramic pizza stone and insulation materials ensure even heat distribution and efficient heat retention, allowing you to achieve perfect results every time.
-
Quick Heat-Up Time: With excellent insulation and airflow management, the oven heats up quickly, saving time while still allowing you to reach optimal cooking temperatures.
-
Adjustable Air Vents and Chimney: Provides precise control over temperature, allowing you to customize your cooking conditions to suit different recipes and dishes.
-
Versatile Cooking Options: Ideal for not only pizzas but also roasting, baking, grilling, and more, making it a multi-functional outdoor cooking appliance.
-
Built-In Ash Collection System: Comes with an ash drawer for easy cleanup, allowing you to maintain the oven with minimal effort.
-
Durable and Sturdy Base: Includes a solid stainless steel base, making it easy to move and providing stability during cooking.
Q&A
Q: What is the WPPO Karma 32" 304 Stainless Steel Wood Fired Oven - WKK-02S-304SS?
A: The WPPO Karma 32" 304 Stainless Steel Wood Fired Oven is a high-performance, large-capacity outdoor pizza oven made from durable 304-grade stainless steel, designed to create authentic, restaurant-quality pizzas and other delicious dishes.
Q: What makes the WPPO Karma 32" oven unique?
A: This oven features a spacious cooking chamber made from high-quality 304 stainless steel, providing excellent heat retention and durability, along with efficient air circulation for even cooking.
Q: What can you cook in the WPPO Karma 32" oven?
A: The oven is perfect for making pizzas, but it can also cook a variety of foods, including breads, roasted meats, vegetables, and more, all with that classic wood-fired flavor.
Q: How is the heat controlled in this oven?
A: The oven includes adjustable air vents and a chimney to help control temperature, allowing precise cooking control.
Q: What type of fuel does this oven use?
A: It uses traditional wood as fuel, which gives food a distinctive smoky taste.
Q: Is this pizza oven large enough for big gatherings?
A: Yes, its spacious 32" cooking chamber makes it ideal for cooking multiple pizzas at once or preparing large meals for gatherings.
Q: Is the oven easy to maintain?
A: Yes, the 304 stainless steel construction is resistant to corrosion and makes cleaning straightforward, ensuring durability and minimal maintenance.
Q: Can this oven be used outdoors?
A: Yes, it is designed for outdoor use, making it perfect for backyard gatherings, outdoor kitchens, and patio spaces.
Q: What accessories come with the oven?
A: Depending on the model, it may come with a pizza peel, wood rack, and other necessary tools for efficient wood-fired cooking.
Maintenance Tips
-
Regular Cleaning: Clean the oven interior and exterior after each use. Use a brush or spatula to remove ash and food debris, and wipe down the stainless steel surfaces with a soft cloth and mild detergent.
-
Cool the Oven Properly: Always allow the oven to cool completely before cleaning to avoid burns and damage.
-
Clean the Chimney: Periodically inspect and clean the chimney to remove soot and buildup, which can affect airflow and cooking performance.
-
Check for Ash Build-up: Remove excess ash regularly from the oven floor and ash drawer to ensure efficient heat circulation.
-
Polish the Stainless Steel: Use a stainless steel cleaner to keep the oven and cart looking clean and free from fingerprints.
-
Inspect Firebricks: Check the firebricks inside the oven for cracks or damage. Replace any broken bricks to ensure consistent heat distribution and cooking performance.
-
Lubricate Moving Parts: If the oven has movable parts like doors or vents, lubricate them periodically to keep them operating smoothly.
-
Check Door Seal: Ensure the oven door seal is intact and clean. A proper seal helps maintain heat inside the oven for better cooking results.
-
Store Accessories Properly: Keep pizza peels, stones, and other accessories dry and in a safe place to prevent moisture damage.
-
Season the Oven: Periodically season the firebricks with olive oil or similar to protect the surface and enhance cooking results.
