Billing Terms and Conditions

Accepted Payment Methods

At Off Grid Go, we accept the following payment methods:

  • Visa
  • MasterCard
  • American Express
  • Discover

Payment Process

  • Payment is required at the time of purchase.
  • Upon successful payment, you will receive an email confirmation with your order details.

Sales Tax

  • Sales tax will be calculated and applied during the checkout process if it is applicable based on your shipping address.
  • The sales tax rate will vary depending on the jurisdiction to which your order is being shipped.

Payment Security

  • Off Grid Go uses secure payment gateways to ensure that your payment information is protected.
  • We do not store your credit card details on our servers.

Billing Information

  • Please ensure that your billing information matches the information on file with your payment provider to avoid any delays in processing your order.
  • Incorrect billing information may result in a delay or cancellation of your order.

Verification Process

  • In some cases, we may require additional information to verify your identity and ensure the security of your transaction.
  • If additional verification is needed, you will be contacted via the email address provided at the time of purchase.

For information regarding refunds and returns, please refer to our Return Policy.