Billing Terms and Conditions

Accepted Payment Methods

At Off Grid Go, we accept the following payment methods:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Payment is required at the time of purchase.
  • Upon successful payment, you will receive an email confirmation with your order details.
  • Sales tax will be calculated and applied during the checkout process if it is applicable based on your shipping address.
  • The sales tax rate will vary depending on the jurisdiction to which your order is being shipped.
  • Off Grid Go uses secure payment gateways to ensure that your payment information is protected.
  • We do not store your credit card details on our servers.
  • Please ensure that your billing information matches the information on file with your payment provider to avoid any delays in processing your order.
  • Incorrect billing information may result in a delay or cancellation of your order.
  • In some cases, we may require additional information to verify your identity and ensure the security of your transaction.
  • If additional verification is needed, you will be contacted via the email address provided at the time of purchase.
  • For information regarding refunds and returns, please refer to our Return Policy.

Contact Us

For billing-related questions, concerns, or assistance, please reach out to our customer service team:

  • Company Name: Off Grid Go LLC
  • Website Name: Off Grid Go
  • Address: 1313 N French St, Wilmington, DE 19801, USA
  • Email: support@offgridgo.com
  • Phone: +1(888) 594-5712
  • Business Hour: Mon - Sun: 9am - 5pm (EST)
  • Response Time: With in 10 Minutes

Social Media