Terms and Conditions

1. Introduction

Welcome to Off Grid Go (“Company,” “we,” “our,” “us”)!

These Terms of Service (“Terms,” “Terms of Service”) govern your use of our website located at offgridgo.com (together or individually “Service”) operated by Off Grid Go LLC.

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard, and disclose information resulting from your use of our web pages.

Your agreement with us includes these Terms and our Privacy Policy ("Agreements"). By accessing or using our Service, you acknowledge that you have read, understood, and agreed to be bound by these Agreements.

If you do not agree with (or cannot comply with) these Agreements, you may not use the Service. Please contact us at support@offgridgo.com so we can try to find a solution. These Terms apply to all visitors, users, and others who access or use our Service.

2. Communications

By using our Service, you agree to receive newsletters, marketing or promotional materials, and other communications from us. However, you may opt out of these communications by following the unsubscribe link or emailing us at support@offgridgo.com.

3. Purchases

If you purchase any product or service through our Service ("Purchase"), you may be required to provide personal and financial information, including:

  • Credit or debit card details
  • Billing and shipping addresses
  • Contact information

You represent and warrant that:

  1. You have the legal right to use any payment method(s) provided.
  2. The information you provide is true, correct, and complete.

We reserve the right to refuse or cancel your order for reasons including but not limited to:

  • Product or service unavailability
  • Errors in product descriptions or pricing
  • Suspected fraud or unauthorized transactions

We use third-party payment providers for transactions. By submitting your payment details, you authorize us to provide this information to these third-party providers in accordance with our Privacy Policy.

4. Contests, Sweepstakes, and Promotions

Any promotions, sweepstakes, or contests available through our Service are governed by separate terms and policies. If you participate in any promotions, please review the applicable rules along with our Privacy Policy. If there is a conflict between the promotion rules and these Terms of Service, the promotion rules will apply.

5. Refunds

Refunds for eligible purchases may be issued within 30 days of the original purchase date, in accordance with our Refund Policy.

6. Content

All content displayed on or through our Service is the property of Off Grid Go LLC or used with permission. You may not:

  • Copy, modify, distribute, or transmit content for commercial purposes
  • Use content for personal gain without written permission from us

Unauthorized use of content may result in legal action.

8. Analytics

We may use third-party analytics services to monitor and analyze how users interact with our Service.

10. Accounts

When creating an account, you guarantee that:

  • You are at least 18 years old
  • The information you provide is accurate, complete, and current

You are responsible for maintaining account confidentiality. If you suspect unauthorized access, contact us immediately at support@offgridgo.com.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

11. Intellectual Property

All trademarks, copyrights, and proprietary content on our Service are the exclusive property of Off Grid Go LLC. Unauthorized use of our intellectual property is strictly prohibited.

12. Copyright Policy

We respect intellectual property rights and respond to copyright infringement claims. If you believe any content on our website infringes your copyright, please email us at support@offgridgo.com with the subject "Copyright Infringement".

13. DMCA Notice

To file a DMCA claim, provide the following details:

  • A description of the copyrighted work
  • The URL of the infringing material
  • Your contact information
  • A statement confirming that the claim is made in good faith

We may remove infringing content upon verification.

14. Error Reporting & Feedback

You may submit error reports or feedback via support@offgridgo.com. By submitting feedback, you:

  1. Grant us unrestricted rights to use, modify, and distribute your feedback.
  2. Confirm that your feedback does not contain confidential or proprietary information.

16. Disclaimer of Warranties

Our Service is provided “as is” and “as available” without any warranties. We do not guarantee that:

  • The Service will be uninterrupted or error-free
  • Any errors will be corrected
  • The Service is free from harmful components

Use our Service at your own risk.

17. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of data, revenue, or business opportunities
  • Unauthorized access to or use of our Service

In any case, our total liability will not exceed the amount paid for our products or services.

18. Termination

We reserve the right to suspend or terminate your account at any time without prior notice if you violate these Terms.

You may terminate your account by ceasing to use our Service.

19. Governing Law

These Terms are governed by the laws of the United States (Oregon). Any disputes will be resolved in the appropriate courts of Oregon.

20. Changes to Service

We may modify, suspend, or discontinue any part of our Service at any time without notice.

21. Amendments to Terms

We may update these Terms at any time by posting a revised version on our website. Continued use of our Service after updates means you accept the new Terms.

22. Waiver & Severability

If any part of these Terms is found invalid or unenforceable, the remaining provisions will still apply.

23. Acknowledgment

By using our Service, you acknowledge that you have read and agree to these Terms of Service.

Contact Us

For billing-related questions, concerns, or assistance, please reach out to our customer service team:

  • Company Name: Off Grid Go LLC
  • Website Name: Off Grid Go
  • Address: Arizona, USA
  • Email: support@offgridgo.com
  • Phone: +1(888) 594-5712
  • Business Hour: Mon - Sun: 9am - 5pm (EST)
  • Response Time: With in 10 Minutes

Social Media